How to Resolve Conflict (eBook)

by (Author)

  • 39,236 Words
  • 160 Pages

A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.

The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.

A guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.

The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on several familiar areas of human experience in which the practice of mediation is common, such as family and domestic mediation, business and organizational mediation, international mediation, and education. These chapters include customary forms and techniques used in resolving conflicts. The final chapter includes materials to manage and conduct mediation role-playing exercises.


  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
:
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
:
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
Average Reading Time Login to Personalize

How to Resolve Conflict

No reviews were found. Please log in to write a review if you've read this book.

Item added to cart

9781442267985 bookshelf
How to Resolve Conflic...
$28.50
QTY: 1

9781442267985 bookshelf

Write a Review for How to Resolve Conflict: A Practical Mediation Manual

by James E. Gilman

Average Rating:
×

How to Resolve Conflict has been added

How to Resolve Conflict has been added to your wish list.

Ok